Member's profile edition: guide for a club
Contents:
Introduction
How to find member's profile edition
Member info
Wallet
Athlete membership
User bookings
User logs
How to make changes to your member's profile and what informations can you find in the member's edition.
Search for a member. You can do so by clicking on loupe icon on the right top corner.
Click on the pencil icon, to go to member's profile edition.
What can you find in a Member info section?
Personal information
In the Personal information section you will find all informations regarding your member. All the info visible here is from when a member has completed registration form, or when you've registered a member. You can also add additional note - it will only be visible to your coworkers, and not to your member
IMPORTANT The amount of fields here depends on whether you've enabled Custom registration fields or not. If it's enabled you will see more fields here, such as VAT number.
Invoice details. You can fill those fields if you know that you will need to post an invoice for your member.
Subaccounts. If there is any subaccount assigned to your member, you will see it in this section.
More about how subaccounts work you can read here.
Payments card. If your member has a payment card connected to their account, you will see this information here. You will see this section only if you have
online payments option enabled.
Tags. Here you will find all the tags that are assigned to a member. You will be able to assign a new one or deleted an old one. You will see this section only if your club has enabled tags module.
Consents history. Here you will see if member has accepted your club's terms. To see this section you need to have facility terms and conditions enabled.
This section will be visible only if your club has enabled wallet module.
Here you will find the history of payments that were finalised using wallet payment method. So:
the absence fee
wallet fill (cash, card or wire)
payment for a product or a membership
recommendation commission from Ambassador program
Your member can also access their wallet history directly from an app.
Here you will find all information regarding member's pass.
So: the pass type, how many sessions he's got left, suspend membership option, membership history and the suspension change log.
You can suspend a membership here if needed. You can also edit your member's pass price here if they have a different price than other members.
Here you will find:
Classes date, as when the classes take place.
Classes, as what type of classes those are.
Booking date, as in when a member has booked a class.
Confirmation - if the classes already had taken place, you can set presence of a member in a Schedule tab. If the classes had already taken place, but you didn't confirm member's presence - you will see not confirmed info. If the classes haven't taken place yet, you will see classes not finished.
Membership, as from which membership the signup was made.
Here you will find information if this was recurring booking or a booking made by a crew member.
Cancel a booking, here you can cancel member's booking.
Beside it, in this section you will also find tabs:
Absence history, where you can find a history of signouts made by a crew member.
Recurring bookings, here you will see all the recurring bookings that are assigned to this member.
You can find User logs in the right top corner.
You can find more information about user logs here.
💡 You may also want to check:
Subaccounts
Wallet
How does WodGuru look like from a member's perspective?
Introduction
How to find member's profile edition
Member info
Wallet
Athlete membership
User bookings
User logs
Member's profile edition: guide for a club
How to make changes to your member's profile and what informations can you find in the member's edition.
How to find member's profile edition
Search for a member. You can do so by clicking on loupe icon on the right top corner.
Click on the pencil icon, to go to member's profile edition.
Member info
What can you find in a Member info section?
Personal information
In the Personal information section you will find all informations regarding your member. All the info visible here is from when a member has completed registration form, or when you've registered a member. You can also add additional note - it will only be visible to your coworkers, and not to your member
IMPORTANT The amount of fields here depends on whether you've enabled Custom registration fields or not. If it's enabled you will see more fields here, such as VAT number.
Invoice details. You can fill those fields if you know that you will need to post an invoice for your member.
Subaccounts. If there is any subaccount assigned to your member, you will see it in this section.
More about how subaccounts work you can read here.
Payments card. If your member has a payment card connected to their account, you will see this information here. You will see this section only if you have
online payments option enabled.
Tags. Here you will find all the tags that are assigned to a member. You will be able to assign a new one or deleted an old one. You will see this section only if your club has enabled tags module.
Consents history. Here you will see if member has accepted your club's terms. To see this section you need to have facility terms and conditions enabled.
Wallet
This section will be visible only if your club has enabled wallet module.
Here you will find the history of payments that were finalised using wallet payment method. So:
the absence fee
wallet fill (cash, card or wire)
payment for a product or a membership
recommendation commission from Ambassador program
Your member can also access their wallet history directly from an app.
Athlete membership
Here you will find all information regarding member's pass.
So: the pass type, how many sessions he's got left, suspend membership option, membership history and the suspension change log.
You can suspend a membership here if needed. You can also edit your member's pass price here if they have a different price than other members.
User bookings
Here you will find:
Classes date, as when the classes take place.
Classes, as what type of classes those are.
Booking date, as in when a member has booked a class.
Confirmation - if the classes already had taken place, you can set presence of a member in a Schedule tab. If the classes had already taken place, but you didn't confirm member's presence - you will see not confirmed info. If the classes haven't taken place yet, you will see classes not finished.
Membership, as from which membership the signup was made.
Here you will find information if this was recurring booking or a booking made by a crew member.
Cancel a booking, here you can cancel member's booking.
Beside it, in this section you will also find tabs:
Absence history, where you can find a history of signouts made by a crew member.
Recurring bookings, here you will see all the recurring bookings that are assigned to this member.
User logs
You can find User logs in the right top corner.
You can find more information about user logs here.
💡 You may also want to check:
Subaccounts
Wallet
How does WodGuru look like from a member's perspective?
Updated on: 20/12/2024