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Why a member doesn't receive emails

Why a member doesn't receive emails

The most common reasons for not delivering emails.



If a member has an issue with find an email sent by WodGuru, he should check Spam and Others folder. It solves 90% of the issues.


If the email wasn't delivered to the member/coworker, the most common reasons are:


  1. Typo (pay attention to dots, dashes and other special characters in the email address)
  2. Company email address. There aren't any issues with delivering emails to popular addresses eg Gmail, Hotmail. Problems may occur with emails like contact@somecompany.com, that can be configured rigorously and reject our emails or treat it as spam. We encourage to use private email addresses from popular services.

Updated on: 05/12/2023