Contents:

What is a subaccount?
When do we use subaccounts?
How to create a subaccount?
How does it look from a member's perspective?
Creating a subaccount as a member
1. Where can I add a subaccount from my app?

Subaccounts

Subaccount is another account that belongs to the main account. It gives possibility to create family accounts (e.g. mom and daughter), or assign another membership to a member.

When do we use subaccounts?

Family accounts. Mostly, when our kids are booked in in the same gym as we are.
When member wants to have more than one membership.

How to create a subaccount?

While creating a new member, you can select the type: Subaccount
Put his first and last name, select membership, and define subaccount owner (main account).

How does it look like from a member's perspective?

First, you need to log in with you main e-mail address.

What you need to do is to click on your avatar on the right top side, and click on it. You will see subaccount - after you click on it, you will be redirected to your second account.

Creating a subaccount as a member

1. Where can I add a subaccount from my app?

If your club has specific settings enabled, you will be able to create subaccount by yourself, directly from your app.

Here's how you can do it:

Updated on: 03/03/2025