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Subaccounts

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Subaccounts


Subaccount is another account that belongs to the main account. It gives possibility to create family accounts (e.g. mom and daughter), or assign another membership to a member.


When do we use subaccounts?


  • Family accounts. Mostly, when our kids are booked in in the same gym as we are.
  • When member wants to have more than one membership.


How to create a subaccount?


  • While creating a new member, you can select the type: Subaccount
  • Put his first and last name, select membership, and define subaccount owner (main account).



How does it look like from a member's perspective?


First, you need to log in with you main e-mail address.


What you need to do is to click on your avatar on the right top side, and click on it. You will see subaccount - after you click on it, you will be redirected to your second account.



Creating a subaccount as a member


1. Where can I add a subaccount from my app?


If your club has specific settings enabled, you will be able to create subaccount by yourself, directly from your app.


Here's how you can do it:


Updated on: 03/03/2025