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Recurring payments

Contents:

Introduction
How to enable recurring payments?
How do recurring payments work?
Unsuccessful payments
Additional information

Recurring payments


In WodGuru, you can use online payments, including recurring card payments.

The provider of recurring payments in WodGuru are Espago and Stripe


How to enable recurring payments?



You need to copy-paste your data in Settings > Online Payments section. That's it. 😉

How do recurring payments work?



For a member who makes an online payment using the card, the card details are saved in his account. He can edit / delete them by going to the My profile tab in his account.

You can disable the option of removing the card from the system by selecting it in Settings > Online payments.



Recurring payments for the continuous membership will be charged automatically from the member's card after the current membership expires.

Additionally, if card is attached to a member's profile, you can choose it as a payment option when selling a product to this member from the reception. It will be seen in payment options as "Online" with the card next to it. If the card won't have sufficient funds, transaction will be reverted.

Unsuccessful payments



All card payment attempts can be found in Settings > Online Payments, along with other online payments.
If, for some reason, the payment has not been finished, the system will try again the following day.
If the payment was declined, there will be information about why it was not possible to download $$ (e.g. online payment limit exceeded, no funds, no card provided etc.)
If the system detects an some of the errors when attempting to pay - e.g. that the card has been reported as stolen or has already expired - the card will be automatically disconnected and the gym member will have to be asked to add it again. You will find the info that the card has been removed from the user in Settings > Online payments tab.

Additional information:



Recurring payments can be used along with other online payment methods.

Recurring payments cover continuous memberships.

Read more about memberships: Creating memberships

For selected memberships, you can force payment by card. You can enable it in the Membership settings:

Updated on: 22/07/2024