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Session based memberships - everything you need to know

How do session based memberships work in our system. How to create them and when the system charges / returns sessions in a membership.


Creating session based memberships

How to create session based memberships can be found in the article about creating memberships:

Creating memberships


How sessions from the subscription are charged

IMPORTANT: Sessions from the memberships are charged at the time of SIGNING UP for classes. Sessions are returned to the membership at the time of SIGNING OUT from the class.

So, when I click SIGN UP (even for classes that are, for example, in a week time), one session is missing from my membership.
If I decide that I will not come to the class after all, i SIGN OUT - and the system returns a session to my membership.


Example

We have a gym member named Peter, who has 6 sessions left, which he can use until December 8.



Now we sign up Peter for classes:



We can see that Peter has one session less in his membership (5 sessions) after signing up.
We can also see that Peter has one active signup.

Active signup is nothing more than the number of trainings for which we are signed up and which have not yet taken place.



When Peter signs up for the next class, we will see:




Doubt resolution

If you are not sure if the number of sessions left in a gym membership is correct, you can easily check it. The tools we need are included in the club members edition , at the top in a USER LOGS section.

We can see there any changes that has been made to the membership.



On the example of the history of changes above, we can see that:
The gym member bought a membership for 4 sessions (number of available entries: 4)
He was signed up by the employee for the classes (number of available entries: 3)
He was signed out by the employee for the classes (number of available entries: 4)
He was signed up by the employee for the classes (number of available entries: 3)
He was signed up by the employee for the classes (number of available entries: 2)


Present / Absent

In the attendance list you can also see the button "Present"

The "PRESENT" button is to make it easier for you to check the presence, nothing more . Clicking this button changes its color only, it does nothing else :)

Important : We assume that the people visible on the attendance list are actually present. The most important thing before starting classes is to make sure that all people in the training room are also on the attendance list (their sessions have been taken).

After reading the gym card before the class, the Present button will already be un-clicked.

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