Session based memberships
Contents:
Introduction
Creating session based memberships
How sessions from the subscription are charged
Example
Changing the guest with used session into a member
Doubt resolution
Present / Absent
Expired membership with unused sessions
How do session based memberships work in our system. How to create them and when the system charges / returns sessions in a membership.
How to create session based memberships can be found in the article about creating memberships:
Creating memberships
IMPORTANT: Sessions from the memberships are charged at the time of BOOKING classes. Sessions are returned to the membership at the time of CANCELING the booking for the class.
So, when I click BOOK (even for classes that are, for example, a week away), one session is deducted from my membership.
If I decide not to attend the class after all, I CANCEL the booking – and the system returns the session to my membership.
We have a gym member named Matt, who has 8 sessions left, which he can use until 1st of January.
Now we book Matt into classes:
We can see that Matt has one session less in his membership (7 sessions) after booking a class.
We can also see that Matt has 1 active bookings.
Active bookings are nothing more than the number of trainings we have booked that have not yet taken place.
Let's say you've already booked a person for a workout, but they were only a guest at that time. Now you want to change them into a member.
In WodGuru, you can decide if you can take away that one used session from when they were a guest, or not 😉
This works only on the session based memberships.
If you are not sure if the number of sessions left in a gym membership is correct, you can easily check it. The tools we need are included in the club members edition , at the top in a USER LOGS section.
We can see there any changes that has been made to the membership.
On the example of the history of changes above, we can see that:
The gym member purchased a membership with 4 sessions (number of available entries: 4).
He booked a class (number of available entries: 3).
He canceled his booking (number of available entries: 4).
His booking was canceled by the gym crew (number of available entries: 4).
He was booked in a class by the gym crew (number of available entries: 3).
He was booked in another class by the gym crew (number of available entries: 2).
In the attendance list you can also see the button "Present"
The "PRESENT" button is to make it easier for you to check the presence, nothing more . Clicking this button changes its color only, it does nothing else :)
Important : We assume that the people visible on the attendance list are actually present. The most important thing before starting classes is to make sure that all people in the training room are also on the attendance list (their sessions have been taken).
After reading the gym card before the class, the Present button will already be un-clicked.
- Club member can extend after the expiration date
- The club can ALWAYS extend
In either case, sessions are lost.
💡 You may also want to check out:
Creating Memberships
Extending / selling memberships
Suspending membership
Introduction
Creating session based memberships
How sessions from the subscription are charged
Example
Changing the guest with used session into a member
Doubt resolution
Present / Absent
Expired membership with unused sessions
Session based memberships - and everything you need to know
How do session based memberships work in our system. How to create them and when the system charges / returns sessions in a membership.
Creating session based memberships
How to create session based memberships can be found in the article about creating memberships:
Creating memberships
How sessions from the subscription are charged
IMPORTANT: Sessions from the memberships are charged at the time of BOOKING classes. Sessions are returned to the membership at the time of CANCELING the booking for the class.
So, when I click BOOK (even for classes that are, for example, a week away), one session is deducted from my membership.
If I decide not to attend the class after all, I CANCEL the booking – and the system returns the session to my membership.
Example
We have a gym member named Matt, who has 8 sessions left, which he can use until 1st of January.
Now we book Matt into classes:
We can see that Matt has one session less in his membership (7 sessions) after booking a class.
We can also see that Matt has 1 active bookings.
Active bookings are nothing more than the number of trainings we have booked that have not yet taken place.
Changing the guest with used session into a member
Let's say you've already booked a person for a workout, but they were only a guest at that time. Now you want to change them into a member.
In WodGuru, you can decide if you can take away that one used session from when they were a guest, or not 😉
This works only on the session based memberships.
Doubt resolution
If you are not sure if the number of sessions left in a gym membership is correct, you can easily check it. The tools we need are included in the club members edition , at the top in a USER LOGS section.
We can see there any changes that has been made to the membership.
On the example of the history of changes above, we can see that:
The gym member purchased a membership with 4 sessions (number of available entries: 4).
He booked a class (number of available entries: 3).
He canceled his booking (number of available entries: 4).
His booking was canceled by the gym crew (number of available entries: 4).
He was booked in a class by the gym crew (number of available entries: 3).
He was booked in another class by the gym crew (number of available entries: 2).
Present / Absent
In the attendance list you can also see the button "Present"
The "PRESENT" button is to make it easier for you to check the presence, nothing more . Clicking this button changes its color only, it does nothing else :)
Important : We assume that the people visible on the attendance list are actually present. The most important thing before starting classes is to make sure that all people in the training room are also on the attendance list (their sessions have been taken).
After reading the gym card before the class, the Present button will already be un-clicked.
Expired membership with unused sessions
- Club member can extend after the expiration date
- The club can ALWAYS extend
In either case, sessions are lost.
💡 You may also want to check out:
Creating Memberships
Extending / selling memberships
Suspending membership
Updated on: 20/12/2024