How to remove an added membership?

How to remove an added membership?

Removing a membership from the reception side:

• You can remove a membership directly from the Reception by editing the gym member’s account

Removing a membership by changing the member to a guest:

1. Search for this gym member
2. Next to each person's profile, there are three dots that allow you to manage gym members' accounts

3. After clicking, the following menu expands:

• Click the three dots next to the profile. From the drop-down menu, select Change into guest

1. The gym member's account has been changed to the guest account and at the same time the added membership has been removed. If you want to add a new membership for this member, click the arrow next to the three dots.

2. After clicking the arrow you will be able to choose a new membership.

Select the membership from the drop-down list and complete the transaction.

💡 You may also want to check:

• Membership online sales
• Suspending membership
• Session based memberships

Updated on: 04/02/2026