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Why the gym card reader doesn't work
The most common causes of problems with the card reader

The reader doesn't work? Here's what to do:

Check if the reader cable is properly connected to the computer.
Check it the reader is turned on correctly - the reader icon in the lower right corner of the application.

reader disabled
reader enabled

Check your Internet connection.
If the three steps above have been checked and the reader still does not respond, we encourage you to restart the computer system.
If the problem occurs after the restarting the computer (95% it is not), please contact us directly.
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