Waitlist
Contents:
Waitlist and how does it work
How to enable waitlists
Transferring members from a waitlist to a main list
How does it look like from the club's perspective?
Member notifications
All the classes in WodGuru have attached signups limit. By default, once limit is reached members can't sign anymore. However after enabling Waitlist - once singups limit is reached, members can sign up on classes waitlist.
When any signed member from the class main list will sign out. First member from waitlist will jump into main list instead of this person. We will also send proper notifications about such switch.
You can enable Waitlist, by going into Classes and signups tab. Look for "Signups settings".
This happens automatically. The system transfers the first person on the waitlist to the classes' main list.
When signing up for a waitlist, club member will see a popup like the one below. He decides how much time before the class starts he needs to be notified.
Example:
John lives one hour away from the club. In case someone signs out and John can be transferred from the waitlist 30 minutes before the class starts, there is no chance for him to arrive on time. Therefore, the moment John signs up to the waitlist, he chooses he needs at least 60 minutes notice. If the class becomes available for him, e.g. 90 minutes before it starts, John will be transferred to the main list. If it happens 30 minutes before the class starts, John will be skipped and the next person will be transferred.
ATTENTION! In order to easily jump from the waitlist to the main list, an active membership is required. Otherwise, the system will remove this person from the lists and add the following one from the waitlist to the classes.
You can check the waitlist anytime from "Schedule" tab. On the classes square, you will be able to see number of members signed up for the main list, as well as for the waiting list.
Waitlist is also available for classes with max limit of people 1 or 2.
By default, WodGuru sends email with the information that member was signed from waitlist to main list. However once SMS messages are configured and active, we can send an additional SMS message.
Read how to configure SMSes.
Waitlist and how does it work
How to enable waitlists
Transferring members from a waitlist to a main list
How does it look like from the club's perspective?
Member notifications
What is Waitlist option in WodGuru and how does it work?
All the classes in WodGuru have attached signups limit. By default, once limit is reached members can't sign anymore. However after enabling Waitlist - once singups limit is reached, members can sign up on classes waitlist.
When any signed member from the class main list will sign out. First member from waitlist will jump into main list instead of this person. We will also send proper notifications about such switch.
How to enable waitlists
You can enable Waitlist, by going into Classes and signups tab. Look for "Signups settings".
Transfering members from a waitlist to a classes' main list
This happens automatically. The system transfers the first person on the waitlist to the classes' main list.
When signing up for a waitlist, club member will see a popup like the one below. He decides how much time before the class starts he needs to be notified.
Example:
John lives one hour away from the club. In case someone signs out and John can be transferred from the waitlist 30 minutes before the class starts, there is no chance for him to arrive on time. Therefore, the moment John signs up to the waitlist, he chooses he needs at least 60 minutes notice. If the class becomes available for him, e.g. 90 minutes before it starts, John will be transferred to the main list. If it happens 30 minutes before the class starts, John will be skipped and the next person will be transferred.
ATTENTION! In order to easily jump from the waitlist to the main list, an active membership is required. Otherwise, the system will remove this person from the lists and add the following one from the waitlist to the classes.
How does it look like from the club's perspective?
You can check the waitlist anytime from "Schedule" tab. On the classes square, you will be able to see number of members signed up for the main list, as well as for the waiting list.
Waitlist is also available for classes with max limit of people 1 or 2.
Member notifications
By default, WodGuru sends email with the information that member was signed from waitlist to main list. However once SMS messages are configured and active, we can send an additional SMS message.
Read how to configure SMSes.
Updated on: 22/07/2024