Automatic and manual cancellation of classes
Contents:
Introduction
Manual cancellation
Automatic cancellation
1. Setting an automatic cancellation directly on program
2. Setting an automatic cancellation on a class
What does the club member see when there are no classes on a given day?
In WodGuru, you can cancel classes manually and automatically.
When you take classes off your schedule, you can choose whether you want to CANCEL or REMOVE it.
If you use the "Cancel classes" button, you will see the classes as CANCELLED. The club member will see this classes in the app, but with "Cancelled" note.
If you use the "Remove classes" button, you will see the classes as REMOVED in your schedule, but the club member will not see this classes at all.
Briefly: You set how many people must book a class and how long before it starts this should happen. If the required number of bookings is not met, the class is automatically canceled by the system.
You can set an automatic cancellation on a program of classes. When doing so, remember that it will have impact on all the classes you create later in Settings > Classes 😉
You can change those settings or turn them off anytime you wish.
If there's a reason you don't want to set automatic cancellation on a whole program, you can do it another way around 😉
In Settings > Classes tab, you will have this view while creating / editing classes:
IN THIS EXAMPLE: Assuming the class starts at 8pm, the system will check the number of members at 5pm (3 hours before the start). If at least 2 people are booked in. If not, the classes will be cancelled, and the members (if any) will be cancelled and notified by e-mail about the cancellation of the classes.
Your member will see the information you set here in their app, along with the information about the latest time for their cancellation and the earliest time for their booking.
Introduction
Manual cancellation
Automatic cancellation
1. Setting an automatic cancellation directly on program
2. Setting an automatic cancellation on a class
What does the club member see when there are no classes on a given day?
Automatic and manual cancellation of classes
In WodGuru, you can cancel classes manually and automatically.
Manual cancellation
When you take classes off your schedule, you can choose whether you want to CANCEL or REMOVE it.
If you use the "Cancel classes" button, you will see the classes as CANCELLED. The club member will see this classes in the app, but with "Cancelled" note.
If you use the "Remove classes" button, you will see the classes as REMOVED in your schedule, but the club member will not see this classes at all.
Automatic cancellation of classes
Briefly: You set how many people must book a class and how long before it starts this should happen. If the required number of bookings is not met, the class is automatically canceled by the system.
How can you do it?
1. Setting an automatic cancellation directly on program
You can set an automatic cancellation on a program of classes. When doing so, remember that it will have impact on all the classes you create later in Settings > Classes 😉
You can change those settings or turn them off anytime you wish.
2. Setting an automatic cancellation on a class
If there's a reason you don't want to set automatic cancellation on a whole program, you can do it another way around 😉
In Settings > Classes tab, you will have this view while creating / editing classes:
IN THIS EXAMPLE: Assuming the class starts at 8pm, the system will check the number of members at 5pm (3 hours before the start). If at least 2 people are booked in. If not, the classes will be cancelled, and the members (if any) will be cancelled and notified by e-mail about the cancellation of the classes.
Your member will see the information you set here in their app, along with the information about the latest time for their cancellation and the earliest time for their booking.
What does the club member see when there are no classes (or all are deleted) on a given day?
Updated on: 20/12/2024