> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.wod.guru/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Membership (contract) cancellation ||| Contents: * [Introduction](#3-membership-contract-cancellation) * [Membership contract cancellation](#1-membership-contract-cancellation) * [How to register a membership cancellation in the system?](#1-how-to-register-a-membership-cancellation-in-the-system) * [How to cancel an ongoing membership cancellation?](#1-how-to-cancel-an-ongoing-membership-cancellation) * [How to enable membership cancellation from member's app?](#1-how-to-enable-membership-cancellation-from-members-app) * [How to cancel a membership from member's app?](#1-how-to-cancel-a-membership-from-members-app) * [How to remove cancellation from member's app?](#1-how-to-remove-cancellation-from-members-app) ### Membership (contract) cancellation **All about how you can register member's pass cancellation and how can you allow a member to do it on their own.** --- # Membership (contract) cancellation Membership cancellation can only be applied to recurring memberships. More about what is a recurring membership and how to create one, you can learn [here.](https://help.wod.guru/en/article/recurring-membership-rvfhuy/) # How to register a membership cancellation in the system? When you need to register a membership cancellation in the system: 1. Locate the gym member in the search bar and click the three dots next to the selected membership. Select "Cancel membership" and confirm the number of remaining installations. ![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/b/e/7ebe56acd3251c00/wypo-1-eng-3-kropki_cqcbur.gif =650x292) Or: 2. Go to the member's editing profile and click the three dots next to the selected membership, as in the previous option. Select "Cancel membership" and confirm the number of remaining installations. ![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/b/e/7ebe56acd3251c00/wypo-2-eng-edycja-kl_1ydl3tq.gif =650x292) ***Example:*** We want the gym member to pay for 2 more memberships. * In case of **open-ended contract,** system will set the installment to 1/3. This means that installment No. 1 is currently in progress, and the contract will end with installment No. 3. * In case of **recurring membership with fixed number of installments,** the system will change the number of the last installment to a number higher by 2 than the current one. This means that if there was, for example, installment 11/24, the cancellation will change it to installment 11/13. | In both cases, you can MODIFY the termination setting! <3 # How to cancel an ongoing membership cancellation? 1. Edit the gym member's account by clicking the pencil next to the member's name in the Reports > Clients tab or through the search bar. 2. Go to the "Athlete memberships" section. 3. Click the button: "Remove" on the chosen membership: * ![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/b/e/7ebe56acd3251c00/zrzut-ekranu-283_1wknafp.png =650x214) Everything will return to the previous state, i.e.: * In case of a continuous membership **without the number of installments**, the number of installments will disappear. * In case of a continuous membership **covered by the contract** (with the specified number of installments), removing a membership cancellation will change the number of the last installment to the one configured in the given membership (i.e. 11/24 in the example described above). || If a club member has already paid all the cancellation installments and wants to purchase the same membership, you can just click "Extend membership" - then the cancellation will be automatically cancelled and the installment will move from the last to the first one :) || Cancellation can only be reverted if the contract is still active! If the contract has already ended -> even if there are unpaid overdue installments -> reverting the cancellation will no longer be possible :) # How to enable membership cancellation from member's app? * As a club, you can enable setting that will allow member to cancel a membership directly from their app. * To enable this option, you need to go to **Settings > Memberships,** and then edit the membership. * You can set here default number of cancellation installments and enable membership termination by member. ![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/b/e/7ebe56acd3251c00/membershipcancellation_16dbksq.gif =650x803) | Member will be able to cancel a membership from their app as well as delete ongoing cancellation. When cancelling a membership, number of installments that you've set as default will be assigned to a member's membership. # How to cancel a membership from member's app? If you have recurring membership and your club allows for it, you will be able to cancel your membership directly from [**the app.**](https://help.wod.guru/en/article/how-to-install-wodguru-mobile-app-10ytpvv/) **How can you do it?** 1. Log in into your club's app. 2. Go to Membership tab in Menu. 3. Click on "Cancel a membership". ![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/b/e/7ebe56acd3251c00/ezgif-793577906684dbd2_1f2un9q.gif =550x750) **Done!** :) || If a membership has default number of installments (number of payments left) set by the club, it will be assigned to your membership. # How to remove cancellation from member's app? If you change your mind and decide to keep going to your club, we give you a possibility to remove cancellation. **Here's how it's done:** ![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/b/e/7ebe56acd3251c00/ezgif-7b32ac0c9c843dd9_1ll15ka.gif =550x750) --- **💡 You may want to check:** * [Recurring membership](/en/article/recurring-membership-rvfhuy/) * [How to remove an added membership?](https://help.wod.guru/en/article/how-to-remove-an-added-membership-ce6zag/) * [Deferred payments](https://help.wod.guru/en/article/deferred-payments-1k82qxd/)