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# Automation of sending email and SMS messages


### Automation of sending email and SMS messages.

**WodGuru allows you to fully automate the messages that you send.**
In the **Communication** > **Automations** tab, we can create scenarios which can be implemented by the system for you.

${frame}[Automation of sending email and SMS messages](https://www.loom.com/embed/eb881aa7538d4a2eb55d13baf3efb1d4?sid=f319dd08-08f0-40f8-9dc3-deb7ed112173)

Each automation consists of two elements: **WHEN** and **WHAT** to be sent, i.e.:

* Send an email immediately after registering the member,
* Send an Email 7 days after the membership expires,
* Send an SMS 30 days after the last visit at the gym ( [SMSes must be enabled](/en/article/sms-w485si/))

![automations list](https://storage.crisp.chat/users/helpdesk/website/-/7/e/b/e/7ebe56acd3251c00/zrzut-ekranu-182_1d724h3.png =650xauto)

To create a new automation, click the **Add automation** button. We must:

1. Define how many days after / before the event the system will send the message,
2. Choose what the event is about (facility member registration / product purchase / membership expiration etc.). Here you can find [events available in automations](/en/article/events-available-in-automations-qb3szj/).
3. Create the content of the email/SMS message.
4. Save.

![creating an automation](https://storage.crisp.chat/users/helpdesk/website/7ebe56acd3251c00/image_1tv67sh.png =650x812)

|| If your club's member unsubscribes from your club's newsletter and automated e-mails, he will stop getting any automated e-mails. He will only get e-mail directly from the system e.g. password reset link. 

### Automation filters

***You can filter the automation list by event type, status, action type, and recipient to quickly find the automation you’re looking for!*** <3  

![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/b/e/7ebe56acd3251c00/filtry-aut-en_351d54.gif =650x286)

### Message history 

In **Communication > Message history tab**, you will be able to find the whole history of the emails you've sent to your members :p  

![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/b/e/7ebe56acd3251c00/zrzut-ekranu-2025-09-4-o-10032_gp0hrj.png =650x298)

Once you click on the loope icon, you will see the body of a message: 

![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/b/e/7ebe56acd3251c00/zrzut-ekranu-2025-09-4-o-09585_hg3zi5.png =650x634)
|| IMPORTANT: Message preview works for system SMS messages, but not for system emails!

| The look will differ depending on the type of message you've sent (Campaign, Quick Message, Automatic message). 

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**💡 You might want to check:**

* [SMS](/en/article/sms-w485si/)
* [Why doesn’t a member receive emails?](https://help.wod.guru/en/article/why-doesnt-a-member-receive-emails-vby2j4/)
* [Announcements](/en/article/announcements-2kb04r/)