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# Automatic payment reminders

||| Contents:

* [Introduction](#3-automatic-payment-reminders)
* [Events related to reminding your gym members about payments](#1-the-most-important-events-related-to-reminding-your-gym-members-about-payments-are)
* [Membership expiration](#1-membership-expiration)
* [Expected membership payments](#1-expected-membership-payment)
* [Failed recurring payments](#1-failed-recurring-payment)
* [All sessions used](#1-all-sessions-used)
* [Useful tip :)  ](#4-useful-tip)

### Automatic payment reminders

**In WodGuru, you can automatically send emails and SMS messages, and automatically create tasks for your team. To create an automation, we use various events.**

---

# The most important events related to reminding your gym members about payments are:

1. Membership expiration
2. Expected membership payment
3. Failed recurring payment
4. All sessions used

**In this article, we will focus on the rules for using those events.**

# Membership expiration

**We use this event for:**

* Recurring memberships without installments
* Recurring memberships with the last installment
* Memberships without contract

**We don't use it for:**

* **Recurring memberships that have installments and these installments have not yet ended**

| Example: Recurring membership, installment 6/10 - the automation with the "Membership expiration" event will not work, in this case the event "Expected membership payment" should be used).

# Expected membership payment

* We use **for all recurring memberships** (with and without installments)
* We can schedule this event **BEFORE** or **AFTER**

| Example: we use this event as a reminder about the upcoming payment for a recurring membership (BEFORE) or information that someone has not paid for a membership, but should have X days ago (AFTER).

|| If the membership is recurring and there are installments in it, then the automation with the event "Expected membership payment" will stop with the last installment - because the next payment is no longer expected 😉)

# Failed recurring payment

* Applies to recurring memberships where the form of payment is [**recurring card charge**](/en/article/recurring-payments-1pggq90/).

| Example: After a failed recurring (card) payment, we can schedule an automation to check what's going on 😉

# All sessions used

* Automation that will allow you to find gym members who have used their last session in the membership on a given day. The system sends this automatic message around 9.00pm ;)  

| Example: we set the automation by using the event "All sessions used" for 1 days AFTER. Whoever used the last session today, will get a message tomorrow.

#### Useful tip 😎

* All events can be used to send **emails**and **SMS**, but not only!

* We also use them to generate tasks for the [**ToDo list**](/en/article/todo-list-jkgdbn/) - e.g. for a person from the reception to call a gym member whose card payment has been rejected.

* It is then worth checking in the **Settings > Onine payments** tab what was the reason for rejecting the transaction <3  

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**💡 You may also want to check out:**

* [Why doesn’t a member receive emails?](https://help.wod.guru/en/article/why-doesnt-a-member-receive-emails-vby2j4/)
* [Automation of sending e-mail and sms messages](/en/article/automation-of-sending-email-and-sms-messages-1hju899/)
* [Module: SMS](/en/article/sms-w485si/)